The hotel is located in the city centre, close to a wide range of shopping and entertainment facilities. Fes Saiss International Airport is some 14 km from the property.

This modern hotel is fitted with all the amenities guests need for a pleasant stay, including 2 restaurants, a coffee shop, a bar/night club where guests can have a drink and catch up with friends or colleagues, and a terrace with a small swimming pool, where lunch and dinner may be served. Further facilities include a lobby with 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom, lift access, a newspaper stand and parking for those arriving by car. For an additional fee, guests can make use of the hotel's Internet access and room and laundry services. The property comprises a total of 102 guest rooms and is fully air-conditioned.

The air-conditioned guest rooms are bright, comfortable and decorated in an elegant style. They are each fitted with satellite TV, a telephone and a bathroom with shower, bathtub and toilet. A hairdryer, a double or king-size bed, a radio, Internet access and a minibar also come as standard.

There is an outdoor swimming pool within the hotel grounds, complete with a poolside snack bar and a sun terrace with parasols laid out for use.

The hotel has two on-site restaurants. The Marhaba offers international cuisine in buffet style or à la carte and the Fassia is well known for its Moroccan specialities and themed dinners, with entertainment provided in the form of an oriental show and traditional music. The coffee shop serves a range of snacks and light bites.

From the airport: Take the main road to Fez. On arriving in the city take Ben Abdallah Avenue and then cross Ahmed Al Mansour Square. Drive along Hassan II Avenue and the hotel will come into view, right in front of the Court of Appeal.