The riad is located in Fes in the heart of the medina, and the new city can be reached by car or bus in around 5 minutes. There are also a number of restaurants and shops all around the riad. The nearest beach is approximately 3 hours' drive from the riad and Fez-Sais Airport is around 15 km away.

This charming guesthouse is a true palace, where guests can enjoy the luxury and refinement of a large hotel yet in a genuine and intimate atmosphere. A full range of services allow guests to dream of a memorable stay in the world's spiritual, with a dedicated team ready to cater to their every wish. The air-conditioned riad offers 24 rooms in total and welcomes its guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, lift access to the upper floors and a newspaper stand. Further facilities available to guests at the family-friendly city hotel include a hairdressing salon, TV lounge, café, bar and restaurant. Guests may also take advantage of the wireless Internet access, room and laundry services (fees apply for both), a car park and garage, and a bicycle hire service (fees apply).

Some of the riad's suites open out onto the peaceful patio, others allow guests to watch the merchants of the medina go about their long days, while the rest have views of the oldest mosque in the spiritual city. Each room features a shower, double or king-size bed, a kitchenette with minibar, microwave and tea and coffee making facilities, and individually regulated air conditioning and heating. Other in-room amenities include a direct dial telephone, satellite TV, Internet access and a safe.

Guests may relax on the sun terrace using the sun loungers and parasols provided. Spa facilities available for a fee include a sauna, steam room, gym, massage service and a range of spa treatments.