General description:
The hotel Sentido Neptun Beach is located directly by a sandy beach. At the beach are sun umbrellas and sun loungers for a fee available. The tourist centre is about 200 m away. The town Burgas is around 37 km away (Nessebar around 5 km). The nearest shopping facilities are located approx. 100 m from the hotel, a supermarket can be reached after around 200 m. It is only 100 m from the hotel to the nearest bars and restaurants. Also the nearest disco is around 100 m away. The following attractions can be reached from the hotel: Aqua park Sunny Beach (approx. 5 km away) and Aqua park Nessebar (approx. 10 km away). For mobility during your holiday, there are a taxi rank (around 10 m away), a bus stop (approx. 200 m away) and a car rental company. Locations further away can be reached via the railway station in a distance of around 35 km. For medical treatment in emergencies there is a hospital around 37 km away. The hotel and airport are linked by a shuttle (for a fee).

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, protective screens at the reception, elevator occupancy control measures, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (assisted buffet service), minimum 2m between sun beds, masks available for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, control access at Kids Club (limited entry) as well as controlled access at Spa and wellness (reservation only).

Amenities:
Partially renovated in 2019, the 7-storey beach hotel has 330 rooms in total. It is equipped with a reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 3 lifts, an air conditioning, a safe (for free), a coiffeur, a parking area (for a fee) as well as a money changing facility. For the meals, there are two restaurants (air-conditioned). In a total 3 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Concierge service is free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find one fresh water pool with a children´s pool. Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar (open from 10:00 – 18:00).

Meals:
Breakfast (from 07:30 – 10:00) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Soft drinks at certain times. Coffee & tea (15:00 – 17:00), cakes & pastries (15:00 – 17:00), small snacks (11:00 – 14:30), beer (10:00 – 23:00), wine (10:00 – 23:00), national alcoholic drinks (10:00 – 23:00), late riser’s breakfast (10:00 – 11:00), free internet, 24 h service and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee, approx. 500 m away), billiards (for a fee), darts (for free), table tennis (for free), mini golf, fitness and aerobics. Sauna and steam bath free of charge. Massages available for a fee. Sun terrace available (where applicable for a fee). Entertainment for adults: activity programme with evening shows. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children (from 4 – 12 years) and mini club for children (from 4 – 12 years). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Visa Card. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Standard Apartment (Balcony):
With double bed, sofa bed as extra bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

2 ConnectingRooms Standard FamilyRoom (Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Single w.Child Standard Room (Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Twin Standard Room (Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

SingleUse Superior Room (Balcony):
With baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

SingleUse Superior Room (SeaView, Balcony):
With baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Single w.Child Superior Room (Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Single w.Child Superior Room (SeaView, Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Twin Superior Room (Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Twin Superior Room (SeaView, Balcony):
With twin bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Standard Studio (Balcony):
With double bed, sofa bed as extra bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

Standard Studio (SeaView, Balcony):
With double bed, sofa bed as extra bed, baby cot (for a fee), carpet, balcony, minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with shower.

ERRATA:
Seasonal Facilities – Comment: Please note that some facilities may open later or close earlier depending on weather conditions and depend on occupancy of the hotel. Restrictions may apply at the beginning and at the end of season.