General description:
In the vicinity of a sandy beach is located the hotel PrimaSol Ralitsa Aqua Club , linked every 30 minutes by a free shuttle service. At the beach are sun loungers and sun umbrellas free of charge available. The nearest town is Varna. A supermarket is in the vicinity of the hotel. The following attractions can be reached from the hotel: Aquamania Aquapark. For mobility there is a bus stop and a car rental company.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest, protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, elevator occupancy control measures, room service included (All Inclusive), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (ozone treatment), daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups at Kids Club as well as only outdoor activities at Kids Club.

Amenities:
Recently renovated in 2014, the 4-storey beach hotel has 285 rooms. It offers its guests a reception, a lobby with bar, 2 lifts, air conditioning, a safe (for a fee), coiffeur, a mini market and a parking area (for a fee). For the meals, there is a restaurant and a snack bar. In a total 3 bars, you can relax in the evening in good company. WiFi is available for free. Laundry / ironing service is available for a fee.

Pool:
In the outdoor area of the hotel you will find 2 pools with a separate children´s pool. A bar at the pool offers guests refreshing beverages (open from 10:00 – 23:00).

Meals:
Breakfast (from 07:30 – 10:00) from the buffet. All inclusive: Water at certain times. Soft drinks (10:00 – 23:00), coffee & tea (10:00 – 23:00), small snacks (15:00 – 17:00), beer (10:00 – 23:00), wine (10:00 – 23:00) and national alcoholic drinks (10:00 – 23:00).

Sport and Leisure:
Sports and entertainment: Billiards (for a fee), darts (for free), table tennis (for free), mini golf, football, beach volleyball and aerobics. Bicycle rental. Massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. Child supervision: activity programme for children and mini club.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Euro / MasterCard. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Standard Room:
With double bed or twin bed, fold-up bed as extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee), internet (for free), safe (for a fee) and sat TV as well as individually adjustable air conditioning (from January to December). Bathroom with shower.

SingleUse Standard Room:
With double bed, fold-up bed as extra bed, baby cot (for free), minibar (where applicable, for a fee), internet (for free), safe (for a fee) and sat TV as well as individually adjustable air conditioning (from January to December).

Single w.Child Standard Room:
With double bed or twin bed, fold-up bed as extra bed, baby cot (for free), minibar (where applicable, for a fee), internet (for free), safe (for a fee) and sat TV as well as individually adjustable air conditioning (from January to December).

Standard Villa (Balcony or Terrace):
With fold-up bed as extra bed, minibar (where applicable, for a fee), internet (for free), safe (for a fee) and sat TV as well as individually adjustable air conditioning (from January to December).

Double Standard Villa (Balcony or Terrace):
With fold-up bed as extra bed, minibar (where applicable, for a fee), internet (for free), safe (for a fee) and sat TV as well as individually adjustable air conditioning (from January to December).
More than 1 200 parking places are provided in the blue zone. The bus station parking also increased its capacity to 800 parking places, with electric shuttle service going free of charge on two routes. The well-known attraction trains will be also available with a special price of the ticket – 3 BGN.
**2 sun chairs and 1 umbrella per unit on the beach are free of charge from the 3rd row /upon the availability/; the first and second row with sun chairs and umbrellas on the beach are against extra charge.
A second escalator to the shopping street and the beach is open for the comfort of our guests in park zone hotels. These two facilities will also help our guests parked in the free Lazur area.
Parking within the resort is chargeable: 10 BGN per day&stay – blue zone, 20 BGN per day&stay – green zone (active from 25.5. until 30.09.), 5 BGN per day&stay – Albena's Bus Station Parking
**Aqua Park – 15.06 – 15.09
***We would like to inform you about an upcoming event in Albena. In the period 07-12 July Albena holiday village will be host of the international festival of Latin music and dance Latin Beach Boom.
ERRATA:
Reception Location – Confirm Arrival?No need to confirm; Distance:2; E-mailralitsa@albena.bg; Phone:+359 885 853 327
Reception (outside of working hours) – Confirm Arrival?No need to confirm; Distance:2
Restaurant – Action:at nearby property (joined services); Distance:2
Restaurant for Breakfast – Action:at nearby property (joined services); Distance:2
Restaurant for Lunch – Action:at nearby property (joined services); Distance:2
Restaurant for Dinner – Action:at nearby property (joined services)

INCIDENTS:
Construction – New Building (outside hotel) – Consequence:None; Solution:None
Renovations – Elevators – Consequence:None; Solution:None
Renovations – Restaurant – Consequence:None; Solution:None
Renovations – SPA – Comment:Hotel don't have SPA center; Consequence:None; Solution:None
Renovations – Fitness Centre – Comment:Hotel don't have Fitness centre; Consequence:None; Solution:None
Renovations – Lobby – Consequence:None; Solution:None
Renovations – Games Room – Consequence:None; Solution:None
Renovations – Tennis Court – Comment:Tennis court available in the center; Consequence:Closed; Solution:Alternative facility available (same hotel)
Renovations – Rooms – Consequence:None; Solution:None
Renovations – Bar – Consequence:None; Solution:None
Renovations – Pool Bar – Consequence:Closed; Solution:Alternative facility available (same hotel)
Construction – New Building (on hotel property) – Consequence:None; Solution:None
Renovations – Beach Bar – Consequence:None; Solution:None
Renovations – Cafeteria – Consequence:None; Solution:None
Renovations – Playground – Consequence:None; Solution:None
Renovations – Internet Facilities – Comment:we dont offer Internet facilities; Consequence:None
Renovations – General – Consequence:None; Solution:None
Renovations – Beach Access – Consequence:None; Solution:None
Renovations – Others – Consequence:None; Solution:None
Renovations – Swimming Pool – Consequence:None; Solution:None
Renovations – Chilren's Pool – Consequence:None; Solution:None
Renovations – Interior Pool – Consequence:Closed; Solution:None
Restrictions – Rooms – Consequence:only with pre-reservation, no group activities, no indoor activities, occupancy max 75%
Restrictions – Restaurants – Consequence:occupancy max 75%
Restrictions – Bars – Consequence:occupancy max 75%
Restrictions – Chill Zones – Comment:we don't have Chill zones
Restrictions – Adult Entertainment – Consequence:no group activities, no indoor activities
Restrictions – Terraces – Consequence:occupancy max 75%
Restrictions – Pools – Consequence:no group activities, no indoor activities, occupancy max 50%
Restrictions – Gardens – Consequence:no group activities, no indoor activities
Renovations – Heated Pool – Consequence:Closed; Solution:None
Restrictions- Spa – Comment:Hotel don't have Spa
Restrictions – Fitness Center – Comment:Hotel don't have Fitness Center
Restrictions – Sports Club – Comment:Hotel don't have Sport Club
Restrictions – Mini Club – Consequence:limited capacity, no group activities, no indoor activities
Restrictions – Kids Club – Comment:• There is a limited capacity of participants in every facility, which is indicated by spots on the ground (one child on each spot, no matter whether they are from one family or not; the total number of kids matters), and the adult accompanying the kid(s); Consequence:no group activities, no indoor activities
Renovations – Pool Area – Consequence:None; Solution:None
Renovations – Garden – Consequence:None; Solution:None
Renovations – Sun Terrace – Consequence:None; Solution:None