The hotel is located 5 km from the nearest airport, 5 minutes' walk from the nearest metro station (Ramle station), 2 km from Misr station and a 2-minute walk from the nearest bus stop.

The hotel, built in 1902, has 63 rooms and exudes the glory and graciousness of a golden era as one of Alexandria's ‘Heritage' hotels. Built like a small palace right on the waterfront, this city hotel is located in the social and cultural hub of the city with its street cafés, shopping boutiques and seaside promenades. Inside the hotel are its handpicked ‘objets d'arts', painted ceilings and fresco reliefs, all sophisticated accents contributing to the hotel's luxurious ambience. Each of the recently refurbished guest rooms and suites offers its very own private balcony and panoramic views of the eastern harbour. In addition to a lobby area with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, cloakroom and lift access, facilities available to guests at this fully air-conditioned establishment include a café, newspaper stand, mini supermarket and a hairdressing salon, as well as a bar and a restaurant for drinks and dining options. Further amenities include conference facilities and WLAN Internet access (fees apply). Guests can also take advantage of room and laundry services.

The rooms vary in size but are mainly large and kept in good condition. Rooms are tastefully decorated in a traditional manner with antique-style furniture. In addition to a private bathroom with a bathtub/shower and a hairdryer, in-room amenities include a direct dial telephone, satellite/cable TV, radio, hi-fi, Internet access and a minibar. Individually regulated air conditioning units, a safe and a balcony/terrace are further standard features of all accommodation units.

The restaurant is located near the lobby and is also furnished in antique style. It serves a rich buffet. Other culinary options include the King Edward Restaurant.