The family-friendly historical hotel is located in the heart of Downtown Banff, right on Banff Avenue and Caribou Street with restaurants, bars, nightlife venues and the Bow River all within a 5-minute walk. Centrally located in Banff, this hotel is near Canada House Gallery and Whyte Museum. Additional nearby points of interest include Upper Hot Springs (7 km away), Buffalo Nation Luxton Museum (10 minutes' walk), and Cascade Gardens (500 metres). Banff public transport is available in the immediate vicinity, the Greyhound Bus station is just a 2-minute drive away and Banff train station is approximately 15 minutes away on foot. Canmore Nordic Centre is around a 25-minute drive from the city hotel and Norquay ski resort is roughly 15 minutes away by car. The city of Calgary is approximately 100 km from the guesthouse and Calgary International Airport is around 120 km away.

This air-conditioned business hotel is the second oldest hotel in Banff, dating back to 1904. Over the years it has been well maintained and today it offers friendly and helpful staff assistance, as well as reasonable rates. With a total of 21 guest rooms on offer, facilities available at this conference hotel include a lobby with a 24-hour check-out service, currency exchange facilities, lift access to the guest rooms and wireless Internet access.

The hotel features modern rooms with all the contemporary amenities required for guests to relax and enjoy themselves. Televisions come with cable channels and complimentary wireless Internet access is provided along with telephones with free local calls, air conditioning, climate control, a mini fridge and a clock radio. The en suite bathrooms include shower/bath combinations, complimentary toiletries and hairdryers. Amenities available on request include irons and ironing boards. All guest rooms are non-smoking.