General description:
The hotel Hyatt Andaz Dubai The Palm, especially popular with honeymooners, is around 35 km from Dubai (Abu Dhabi around 135 km). The private sandy beach is around 100 m from the hotel. At the beach, there are sun loungers and sun umbrellas free of charge available. The tourist centre is about 30 km away. The nearest shopping facilities are located approx. 50 m from the hotel, a supermarket can be reached after around 500 m. For evening dancing you will find a nightclub in a distance of approx. 1 km. Further entertainment facilities such as a cinema and a theatre are approx. 1 km or approx. 30 km away. Locations further away can be reached via the railway station in a distance of around 2 km. For medical treatment in emergencies there is a hospital around 10 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the staff, protective screens at the reception, non-contact in-house information, elevator occupancy control measures, minimum 2m distance between tables at restaurants, digital menus, buffet alternatives (assisted buffet service), disposable kitchenware, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, masks available for guests, temperature control measures for guests, clean and sanitized rooms as well as intensification of disinfection / cleaning protocols. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing.

Amenities:
The 15-storey beach hotel has 217 rooms, and spread over one main building and one adjoining building. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 4 lifts, air conditioning, a safe (for free), coiffeur, a shop, discotheque (open from 07:00 – 02:00), a free parking area , a security entry system and a money changing facility. For the meals, there are two restaurants (air-conditioned). In a total 3 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the modern hotel you will find 2 fresh water pools with a separate children´s pool. Here, there are sun loungers and sun umbrellas for free available. A bar at the pool offers guests refreshing beverages.

Meals:
Breakfast (from 06:30 – 11:00) from the buffet. Half board: breakfast as well as lunch or dinner (children`s menus also available). Half board Plus: breakfast and dinner and beverages during meals in selected bars or restaurants (children`s menus also available). Full board: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants. Children`s menus also available. All inclusive: Welcome Drink, free internet, free minibar in your room (limited) and free use of safe (with deposit).

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee, approx. 5 km away), table tennis (where applicable, for a fee), fitness and beach volleyball. A golf course is approx. 11 km from the hotel. Sauna and steam bath free of charge. Spa area with sun terrace and massages available for a fee. Whirlpool available (where applicable for a fee). In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 3 – 12 years) and babysitting (for a fee).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

King Room (SeaView):
The modern and modern furnished rooms With baby cot (for free), parquet, capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily.

Deluxe Room (SeaView, Balcony):
The modern, modern and modern furnished rooms are equipped with king size bed, extra bed, baby cot (for free), parquet, shared pool, balcony or terrace, kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Bathroom with bathtub and shower. Towels are changed daily.

Standard Room:
The modern and modern furnished rooms With baby cot (for free), parquet, capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily.

Standard Room (CourtyardView):
The modern and modern furnished rooms With baby cot (for free), parquet, capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily.

Suite (SeaView):
The modern and modern furnished rooms With baby cot (for free), parquet, capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily.

Standard Suite:
The modern and modern furnished rooms With baby cot (for free), parquet, capsule coffee machine (for free), internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily.
Andaz Drunch Seaview Room:
Complimentary Andaz lazy breakfast untill 5PM daily at neighborhood eatery The Locale.
Complimentary Andaz Drunch (Selected Drunch menu, including house beverages) from 7.00PM – 9.00PM according to room occupancy. at the dedicated venue.
20% discount on selected beverages at the dedicated venue for after-hours from 9.00PM untill late(not applicable during special events)
2x complimentary detox juice vouchers per stay at The Locale
Special set menu offer at AED 150++ per adult per night in Hanami during Weekdays, payable upon check in.
The Timings are subject to change withot prior change
The benefits are not available on the day of check out, but can be purchased for an additional fee.
Alcohol will not be served during Dry Days in accordance with UAE authorities

Please be informed that Christmas Eve Dinner (24.12.21), Christmas Brunch (25.12.21) and NYE Gala Dinner (31.12.21) are not included in HB and FB meal plans.

Alternatively, the guests can avail the following options:

24th December 2021 – Dinner: Room service (HB/FB menu)
25th December 2021 – Lunch: Room service (HB/FB menu)
31st December 2021 – HB: lunch only, FB: not available