Is my holiday protected?
Yes, at Plan My Tour, we believe in providing you with the appropriate holiday protection so that you may enjoy the relaxed beach holiday or city break that you deserve.
You may tailor your holiday to your specific requirements, and because all our flight-inclusive package holidays are ATOL protected, you can book with confidence knowing that your money is safe. Furthermore, with the added security of our independent trust account and the Package Travel Regulations, you can rest confident that both you and your money are safe..
ATOL protected holidays?
Remember that all Plan My Tour flight-inclusive package holidays are ATOL protected. This means that if we or one of our travel suppliers experience a difficulty, customers will not lose money paid for a holiday or fly abroad, nor will they be stranded in another country. It's important to us that you feel secure before and during your holiday.
Who are the TTA?
The Travel Trust Association exists to provide you, the customer, with complete financial security and the trust insures every penny you pay us.
The Travel Trust Association requires all members to follow the Code of Conduct. This is done to guarantee that customers receive the finest service possible. It means you can book your trip with confidence, knowing that Travel Trust Association will cover you in the unusual event that Plan My Tour goes bankrupt or ceases operating.
All customers monies are deposited directly into our client Trust Account, which is monitored by a professional Trustee. Payments from the Trust Account must be authorised by both Plan My Tour and the Trustee. These customer funds are further safeguarded by a financial guarantee from the Travel Trust Association.
More information on the Travel Trust Association and how you are completely financially secured when purchasing from a TTA member can be found HERE. [https://www.thetravelnetworkgroup.co.uk/faqs].
Is it safe to book online?
Yes, Plan My Tour takes privacy seriously. All bookings are handled with security measures and encryption parameters..
Are my personal details safe?
We take care of your data at Plan My Tour. We maintain physical, technological, and procedural safeguards in accordance with the collection, storage, and disclosure of personal information. Customer information is a vital aspect of our business, and we never sell individual customer data. Further details may be found in our Privacy Notice
What is The Package Travel Directive and how does it affect me?
On July 1, 2018, the Package Travel Directive came into effect.
click here for more information on this and your package rights..
