The hotel is comfortably located about 300 m from the gondola lift station and 800 m from the centre of Bansko. Numerous restaurants, shops and entertainment venues are nearby. Sofia Airport is situated at a distance of approximately 160 km and Plovdiv Airport roughly 230 km.

This modern hotel offers warmth and a cosy atmosphere together with 3 conference halls with Internet access and meeting facilities, a lobby bar, a car park and garage and ski storage. The hotel comprises 15 rooms and several big apartments. Renovated in 2019, the property welcomes guests in a lobby with 12-hour reception and check-out service. It also offers a hotel safe, currency exchange facilities, lift access, a café, Internet access throughout and a laundry service (for a fee).

As a guest of the hotel, one can choose from standard rooms and one- and two-bedroom apartments, each with individual design and furnishings and equipped with satellite/cable TV, a minibar, Internet access, central heating and an en suite bathroom with shower, bath and hairdryer. The apartments have a separate bedroom and living room. They also have a small kitchenette. Further amenities in all units include double beds, a safe and a balcony or terrace.

Guests can spend some relaxing hours in the spa centre of the hotel, which offers a steam bath, aroma bath, sauna, solarium, massage treatments, ice fountain and spiral and round showers. Guests may also like to sit outside on the sun terrace.