This hotel is located in the heart of the Fez Medina, 50 m from the Musée Batha, 250 m from the historical centre and 350 m from the Qaraouiyine Mosque. It lies just 1 km from the railway station and 1.5 km from the bus station. Thanks to its location, the hotel is the ideal starting point for an exploration of the many attractions of the city. Meknes and the town of Moulay Driss are 65 km, the site of Volubilis is 70 km and it lies 10 km from the national and international airport of Fez Saiss.

This city establishment is the former residence of the British Consul and has been renovated and transformed into a hotel. It is decorated in Andalusian style with interior patios and fountains and comprises a total of 60 rooms including 1 suite, a garden and a terrace. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a currency exchange facility, a cloakroom, lift access and a TV lounge. There is a bar, a disco and 2 restaurant as well as a snack bar and guests can take advantage of the WLAN Internet access and room and laundry services (for an additional fee). There is parking available (charges apply) for those arriving by car.

The rooms are quiet and simply decorated with warm colours and traditional furniture. They come with a private bathroom with a shower and offer a king-size or double bed. They are equipped with a telephone, a TV, a radio, Internet access and a safe. Furthermore, centrally regulated air conditioning and heating are provided in all accommodation as standard and all units feature either a balcony or a terrace.

The hotel features an outdoor freshwater pool with a sun terrace with sun loungers and parasols as well as a poolside bar where guests can order drinks and snacks. Golf enthusiasts can enjoy a round of their favourite game at the nearby Royal Golf de Fes, which is just 12 km from the property.

The hotel serves Moroccan specialities and international dishes.