General description:
The hotel Avra Imperial Hotel is around 24 km from Chania. A sandy beach is around 50 m from the hotel. At the beach, there are sun loungers and sun umbrellas free of charge available. The tourist centre is about 250 m away. It is only 100 m from the hotel to the nearest bars and restaurants. The following attractions can be reached from the hotel: Kissamos Stadium (approx. 12 km away), Gramvousa, Platanias Square, Agios Dimitrios Church and Kissamos / Kasteli Port. For medical treatment in emergencies there is a hospital around 24 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, staff replacement policy, hand sanitizer available in all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, non-contact in-house information, ample room service options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (reservation only), controlled access bar (limited entry), buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, hand sanitizer available for guests, guest infection policy, clean and sanitized rooms, intensification of disinfection / cleaning protocols, housekeeping staff equipped with self-protecting gear as well as adapted activities at Kids Club.

Amenities:
The 3-storey beach hotel has 328 rooms. It is equipped with a lobby with bar, 10 lifts, an air conditioning, a coiffeur, a mini market as well as a parking area (for free). For the meals, there are 5 restaurants (air-conditioned). In a total 4 bars, you can relax in good company. WiFi is available for free. Laundry / ironing service is available for a fee.

Pool:
In the outdoor area of the modern hotel you will find 5 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.

Meals:
Breakfast from the buffet. Half board: breakfast and dinner.

Sport and Leisure:
Sports and entertainment: Tennis (for free) and fitness. Spa area, sauna, whirlpool, steam bath and massages available (where applicable for a fee). For the entertainment of young guests there is a children´s play area. Child supervision: mini club for children (from 4 – 11 years) and babysitting (for a fee).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: American Express. Check-in is possible from 14:00, check-out until 12:00. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

FamilyRoom:
With baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

Deluxe Room (GardenView):
With king size bed or twin bed, extra bed, baby cot (for free), balcony, kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower (room size: 32 m²).

Deluxe Room (PoolView):
With king size bed or twin bed, extra bed, baby cot (for free), balcony, kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower (room size: 32 m²).

Deluxe Room (PoolView, Private-PoolTerrace):
With king size bed or twin bed, extra bed, baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower (room size: 32 m²).

Deluxe Room (PoolView, Shared-PoolTerrace):
With king size bed or twin bed, extra bed, baby cot (for free), balcony or terrace, kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower (room size: 32 m²).

Superior Room (Private Pool ):
With baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

Deluxe Suite:
With king size bed or twin bed, extra bed, baby cot (for free), balcony, kettle (for free), capsule coffee machine (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

Deluxe Suite (Private Pool ):
With baby cot (for free), kettle (for free), capsule coffee machine (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

Executive Suite (Private-PoolTerrace):
With baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

ERRATA:
Tax Payable Locally – Currency:EUR; Effective Date2018-01-01T00:00:00; charge cycle:per Room per Night; type:city tax
Restaurant for Breakfast – Comment:Breakfast from the buffet at Basilico & Xatheri restaurants