The air-conditioned aparthotel Arcotel Velvet is equipped with a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 2 lifts, a first aid kit, parking spaces (limited) as well as a TV lounge with satellite TV. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Arcotel Velvet is video-monitored 24h a day. For very young guests, kid`s chairs can be provided. There is also a laundry service available at an additional cost to customers as well as an ironing service. Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 220 Volts. In addition, the hotel sells tickets for excursions. Pets like cats and dogs are allowed in the hotel (on request) . For guests on their honeymoon, the hotel has special offers such as personalised rooms/articles, sparkling wine, a present, a basket of fruit or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes waste segregation in the rooms, the hotel`s own recycling bins, the provision of soap, shampoo and lotion dispensers, ecological meals and environmentally-friendly cleaning. That is why the hotel Arcotel Velvet was also awarded a sustainability certificate. The hotel requires that all guests pay a deposit upon arrival. American Express, Euro/Master Card, JCB, Visa and EC cards are accepted as means of payment. Due to its barrier-free facilities , such as an automatic hotel door, barrier-free entrances, wheelchair accessible rooms, a wheelchair accessible lift, a handrail in the elevator and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users.
Catering Breakfast is offered from the buffet. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h), beer (24h), wine (24h) as well as local alcoholic beverages (24h) are available at no extra charge. For the meals, there are a restaurant (gluten-free dishes) and a bar, the cafeteria as well as a 24h snackbar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer, wine and 24h international alcoholic beverages.
Additional information The 7-storey hotel has a total of 88 rooms. Of these, 7 rooms have disabled access. This hotel is gay-friendly. The hotel staff speak English, German and French.