General description:
The ski hotel Apartment Tourist Complex and SPA Astera Bansko is around 500 m from the nearest bars and restaurants. The tourist centre is about 1,5 km away. The nearest town is Razlog. You can find a food store and other shopping facilities approx. 500 m away. Also the nearest disco is around 500 m away. For medical treatment in emergencies there is a hospital around 1,5 km away. The airport (SOF) is approx. 170 km away. The hotel and airport are linked by a shuttle (for a fee). Another airport (PDV) is located approx. 175 km away. There is also a shuttle to Ski Lift (for free).

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the staff, luggage transportation by the guest, elevator occupancy control measures, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (limited entry), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, self-protecting gear available for guests (hand sanitizer, masks, gloves), temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 2x per week change of towels, hygiene protocols at Kids Club, enhanced hygiene protocols ensured at Spa and Wellness as well as adapted Spa and Wellness relax areas.

Amenities:
The 5-storey 4-star ski hotel has 105 rooms. It is equipped with a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 2 lifts, an air conditioning, a safe (for free), a coiffeur, a shop as well as a parking area (for free). For the meals, there is a restaurant (air-conditioned). After an eventful day, you can relax in the evening at the hotel bar. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning is free of charge. Room service, laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find one heatable fresh water pool. Here, there are sun loungers for free available.

Meals:
Breakfast (from 07:30 – 10:00) from the buffet. Half board: breakfast and dinner.

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee, approx. 1,5 km away), billiards (for a fee), table tennis (for a fee) and fitness. A ski slope is located approx. 500. A golf course is located approx. 15 km from the hotel. Sauna, steam bath and hamam free of charge. Massages available for a fee. Spa area available (where applicable for a fee). Child supervision: babysitting (for a fee).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, Russian and Greek. Accepted methods of payment: Euro / MasterCard and Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

1 Bedroom Standard Apartment:
With living room, twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning.

1 Bedroom Standard Apartment (Non-Refundable):
With living room, twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning.

2 Bedroom Standard Apartment:
With living room, twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning.

2 Bedroom Standard Apartment (Non-Refundable):
With living room, twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning.

Deluxe Room (MountainView):
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².

Standard Room:
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².

Standard Room (Non-Refundable):
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².

SingleUse Standard Room:
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².

SingleUse Standard Room (Non-Refundable):
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².

Single w.Child Standard Room:
With twin bed, fold-up bed as extra bed, carpet, balcony, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning. Room size: 18 m².